For many people, making money online is all about just making the sale, but if you really want to make money online than you’ve got to look far beyond the first sale or you’re probably going to end up leaving a ton of money on the table.
Here are three ways that you can exceed your customers expectations and quadruple your internet profits at the same time.
One scenario that is so common on the internet today is the fact that consumers very rarely ever experience any level of support after the sale.
If you want to instantly make a powerful impression on your customers and make repeat sales, send them a thankyou bonus in the mail to compliment their purchase.
It doesn’t have to be fancy, but if it’s something that is relevant and of high quality, you will most likely knock your customers socks off.
Another way to exceed your customers expectations is to respond to their emails. This may sound incredibly basic and simple, but believe it or not, many marketers have support desks that are merely unattended suggestion boxes.
Some of the most successful marketers online that have been around for the last 5-10 yrs. are very customer oriented and understand the value of responding to their customers requests, questions, and gripes.
Regardless of what the situation is, a timely response to your customers inquiries can work wonders in establishing trust and confidence in your business.
A third way to exceed your customers expectations is to take action suggestions that may increase the functionality and efficiency of your business.
It’s one thing to respond to an email inquiry about a particular suggestion, but if the same inquiry continues to make it’s way to your help desk or inbox, what kind of impact do you think it will have on your customers when they see that you’ve taken their suggestion to heart and implemented it in your business for their benefit.. custom brand socks